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Joined: Aug 2002
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Moderator-ESI, Shoretel
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ESI tells me they don't sell them :confused:

I replaced a big S class with a 50 with all new phones and sold the used system to a current Partner customer.

The old phones have some bad handsets, cords etc ....... well i ordered the handsets no problem but was told i can't get new cords??? really??

well where the heck else am i supposed to get them??

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ESI includes a cord with their replacement handsets- at least every time I've ordered them.


Brian Dunne
ETC Telecom
www.etctele.com
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I need to replace some cords too for some of the phones that had good handsets but needed cords ..... i did get cords with the new handsets.

But ..... i can't see buying new handsets when all i need is the cord.

Hard to believe i can't buy them.

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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Is there something particularly unusual about their handset cords? Every supplier that I know of carries standard handset cords.


Ed Vaughn, MBSWWYPBX
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We get replacement cords from Jenne Distributing. The part number for the 12' Dark Grey with a 4" uncurled lead is GCHA444012-FMG4. They have all sizes.

Rcaman


Americom, Inc.
Where The Art And Science Of Communications Meet
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Merritt

Business Telephones & Equipment + Commercial Audio/Video Products
Commercial Communications . . . Turner, Maine
If it was built after 1980 don't expect it to work right.
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Moderator-ESI, Shoretel
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Originally Posted by EV607797
Is there something particularly unusual about their handset cords? Every supplier that I know of carries standard handset cords.

they are a unique shade of grey ..... i am sure i can come close but would really like to just buy 10 or so that match perfectly

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Word on the street is that there may be a kit being built to address this very problem in the very near future...


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