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Joined: Mar 2001
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Moderator-Allworx, Nisuko-Tie, Vodavi
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Customer has ICS 0x32 and a NAM 4.0. Everythings seems to be working fine, however we can't seem to figure out how to access the Gen Delivery Mailbox on a set that has a MB of its own. Is there an easy way that we're not trying??

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Joined: Feb 2005
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FEATURE 981
Press OTHER on large display or # on smaller phones.

Login with 1001234 where 100 = G.D and 1234 = password.
This is based on 3 digit DN's if it's 2 then use 121234 or 4 then use 10021234 etc.

You can share GD with receptionist if want by simply changing the name of the mailbox and deleting MB 221




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Joined: Mar 2001
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Thanks. I'll relay those instructions to the customer.

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Disadvantage is not having an indicator for message waiting for the GD mailbox as you are using it for the set's MW light.

I always put a one or eight button phone somewhere so the GD box has a message waiting light. You can access the GD messages by using OTHER but without a GD light, you don't know there are any messages waiting.


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