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Joined: Oct 2012
Posts: 1
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OP
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Joined: Oct 2012
Posts: 1 |
This used to happen rarely (and appeared to be linked to a particular incoming caller), but my boss says it's happening much more often.
What happens is: We're on the phone talking with a customer, when another line rings. Suddenly the phone we're talking on hangs itself up, interrupting the call and insulting the customer (and, of course, when we pick up the new incoming call, it's likely to be a telemarketer).
Any idea what might cause this?
We have 3 voice lines (via Cox Cable), 10 phones in the system, most are 48-key. I think it's a C-Class system, we've had it for 5 or 6 years.
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Joined: Nov 2004
Posts: 1,576 Likes: 1
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,576 Likes: 1 |
you could try turning off the call waiting feature on that ext. installer program 321
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Mar 2010
Posts: 22
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Joined: Mar 2010
Posts: 22 |
When is the last time you power cycled the system?
Sometimes a simple reboot of the system will clear up "random" issues like that.
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