web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#538022 10/21/12 07:11 PM
Joined: Sep 2009
Posts: 9
Member
Member
Offline
Joined: Sep 2009
Posts: 9
Well guys/gals I dont get here often and dont work on Nortel often enough to remember everything. Have a customer with a Norstar compact ics ver 2.0. Well they used to have dial 9 Centrex lines and have recently switched to non Centrex lines. There is a button programmed on all phones to pickup line pool A and dial the leading 9 for them. Well when I went to reprogram the button as just Line pool A the system wont let me do this. Line Pool A is setup as code 9 under "Access codes". When I try to reprogram the button using "feature *1. I press the button then "intercom" 9 for Line pool A but the system wants me to press an additional digit and if I dont it says "button erased". Not sure what to do from here? Thanks.

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Joined: Jun 2006
Posts: 8,735
Likes: 12
Moderator-Nortel, Computers, General
*****
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,735
Likes: 12
F*3
Press button
F649


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
Joined: Sep 2009
Posts: 9
Member
Member
Offline
Joined: Sep 2009
Posts: 9
Thank you MooreTel that did it.


Moderated by  MooreTel 

Link Copied to Clipboard
Newest Topics
Identify a 1980's reception console
by Toner - 05/08/25 01:02 PM
outdial message notification cuts off
by Bellhanger - 05/05/25 10:05 AM
3515 vodavi phones.
by Gary S. - 05/01/25 12:26 PM
AT&T Coinsoft
by ChrisRR - 04/30/25 02:39 PM
Forum Statistics
Forums84
Topics94,526
Posts640,016
Members49,852
Most Online5,661
May 23rd, 2018
Newest Members
Marcgyver, DEN2MM, ferhat_efe, utec, MoverDub
49,852 Registered Users
Top Posters(30 Days)
Toner 4
Who's Online Now
0 members (), 266 guests, and 48 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0