|
|
|
|
Joined: Sep 2009
Posts: 162
Member
|
|
Member
Joined: Sep 2009
Posts: 162 |
Ok, I am having an issue with our SBX at the office. I know it is a database issue, I am just not sure. My station 107 will not dial out. Every phone is in the same COS and none of the others have this issue. I can initialize the system via switch 4 and the reset button, and the issue does not show up until I reload my database. The question I have is, when I do this initialization, does this wipe out the greetings and all in the voice mail? I would not mind reprogramming from scratch, but the secretary is out and I really don't want to record the greetings myself.
Scotty Woods
Installation Technician
N.E.T. Systems
Blytheville, Arkansas
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Feb 2012
Posts: 18
Member
|
|
Member
Joined: Feb 2012
Posts: 18 |
I would start with line Group programing. Make sure you have 2 or more lines in the group. If there are lines programed to the group with no dialtone it won't work.
Thank You
Valerie
Telephone Exchange
Hartford, Ct 06114
|
|
|
|
|
Joined: Feb 2012
Posts: 18
Member
|
|
Member
Joined: Feb 2012
Posts: 18 |
I would start with line Group programing. Make sure you have 2 or more lines in the group. If there are lines programed to the group with no dialtone it won't work.
Thank You
Valerie
Telephone Exchange
Hartford, Ct 06114
|
|
|
|
|
Joined: Sep 2011
Posts: 100
Member
|
|
Member
Joined: Sep 2011
Posts: 100 |
After a little testing it appears that system greetings will not be erased, but extension mailbox greetings/messages will be.
Chris
NECOM Solutions powered by Internet and Telephone, LLC
Comdial, Vertical, NEC DSX/SL1100, Avaya IP Office
|
|
|
|
Forums84
Topics94,518
Posts639,976
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
256
guests, and
33
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
