|
|
|
|
Joined: Jun 2007
Posts: 81
Member
|
|
Member
Joined: Jun 2007
Posts: 81 |
We have two clients who report that the system time on their TDA-100 is off by 5 - 10 minutes. It typically takes about 2 - 3 months for this to happen so it appears that the systems are slowly loosing the time. One system has a PRI and the other analog POTS lines. I thought the system tried to sync the date/time with the caller-id info from the phone company. Is that true? If so, why are they still losing the time. Could the phone company be sending the wrong date and time?
In the TDE/NCP systems you have an options for SNTP to keep the time. One of the two systems has a CTI Link card. Is there any option for using SNTP via the CTI link card? Any help would be appreciated. We have been dealing with this issue for a long time and the customer is starting to getting annoyed.
I don't know if it matters but one system is version 3.0018 and the other is 3.2002.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: May 2003
Posts: 2,924
Member
|
|
Member
Joined: May 2003
Posts: 2,924 |
Set via CID must be on. On by default
I would upgrade ro latest.
|
|
|
|
Forums84
Topics94,512
Posts639,934
Members49,844
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (Taddeo, justbill),
278
guests, and
39
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
