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Joined: Jul 2009
Posts: 35
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Joined: Jul 2009
Posts: 35
I have an Axxess system where the user wants to forward a live inbound call to an external phone number. When I test this procedure, while I'm on a call and press the transfer key on the display, the option is displayed for an outside number.
When I choose that option it says it's a reserved feature.
What do I need to do to make this work??

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Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
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Joined: May 2002
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Likes: 8
It's a feature you need to have turned on.

Joined: Jul 2009
Posts: 35
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So is this a feature that Inter-Tel would have to activate or is it activated within programming somewhere?


Moderated by  Stix1 

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