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Joined: Aug 2012
Posts: 4
Member
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Member
Joined: Aug 2012
Posts: 4 |
Morning!
I have a 7100 that I just upgraded to 4.60B. I need to transfer a call off site using the same line, or actually the CO providers call xfer feature. I have the same feature on a 7030 working. I had a problem trying to get it to work on the 7100 so far so I upgraded it.
If the customer pushes the option for the off site phone, example pushes 3 for satellite office, the system needs to flash the line, dial the number for the other phone, and then hang up. When I had it going before, it did all except hang up. What are the best steps to do this?
Thanks!
Chris
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Use a dial block and set the supervision to partial should do it.
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