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Joined: Jun 2011
Posts: 65
Member
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Member
Joined: Jun 2011
Posts: 65 |
Hello,
i am Using NEC Aspire Panel m/l.
Currently i am having a 32 port Digital Card and 32 extensions are configured in it and they are working fine.
Now i have purchased a new 32 Port Digital card and installed it.
in that some extensions are working and for some extensions when we dial from the outside its giving as Extension doesnt exists.
Please suggest what needs to be configured for this.
Thanks in advance for your help
Siva
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Joined: May 2002
Posts: 4,311 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,311 Likes: 8 |
Have your NEC dealer do the programming and get it done correctly. That's always the best way to go.
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Joined: Aug 2005
Posts: 560
Member
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Member
Joined: Aug 2005
Posts: 560 |
Depending on if the system has the PAL upgrade or not - and what else is in the box, you may have exceeded your available ports. If so, the additional extensions will not work until you add the upgrade chip.
What sort of display do you get on the non-working extensions when you plug them in? That would tell you a lot.
I concur with hitech - unless you are certified on Aspire, this will be a tough one to tackle yourself.
Good Luck!
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