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Joined: Mar 2005
Posts: 24
Member
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Member
Joined: Mar 2005
Posts: 24 |
Have an new customer that can't find their original installer gets a rna. So she called us for a fix. The vm answers with the main greeting and then goes directly to "if you have an extension on this system please press #......." and all the rest of log in or DBN.
any help would be appreciated as I haven't played with a Vodavi in 6-7 yr.
Liquid Dial tone mmmmm yummy
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Joined: Mar 2005
Posts: 24
Member
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Member
Joined: Mar 2005
Posts: 24 |
Have an new customer that can't find their original installer gets a rna. So she called us for a fix. The vm answers with the main greeting and then goes directly to "if you have an extension on this system please press #......." and all the rest of log in or DBN.
any help would be appreciated as I haven't played with a Vodavi in 6-7 yr. Bump A little added info- after the main greeting it immediately plays prompts 001 and 091
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
I don't have a flash card to play with, but I pretty much recall that is the way it works. Also, if you wait, it will cycle through the greeting(s) 3x and then xfer to 0. As long as you hear the main greeting, you are ok.
FYI: You can erase greeting 001 and 091 but the factory default prompt will be gone forever. If you do this, make a clear record of having done so in order to rerecord them should other problems develop.
Last edited by MNDAVE; 01/22/13 12:16 PM.
- Dave S. -
You can never appease your ideologue opponents.
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