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Joined: Jan 2013
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Hello,
I'm the sys admin for my company and the computer hosting the strata dk phone system just went belly up.
I was wondering if any kind user on this forum could point me in the direction of the R4admin.exe program needed to manage the system? I can't seem to locate any installation cd.
Best,
Brandon
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Joined: Jan 2013
Posts: 11
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Brandon
Do you have the dongle for the computer for your admin program?
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Joined: Jan 2013
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I think what seasound means is, you need to have a DB9 serial port on your computer or laptop to interface with DK Strata Voicemail. They do make a USB to serial adapter --it may work, but have proven to be problematic. I also would use XP as your platform as I'm not sure the software works on Vista or 7.
You will also need a straight through DB9 serial cable with a null modem adapter.
-JEFF
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Joined: Aug 2012
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Joined: Jun 2004
Posts: 399
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Actually there are two seperate Admin programs, One for the KSU (DK-40, DK-280, etc.) and One for the Voicemail.
I thought the R4Admin was for the KSU, and required a security "Dongle" that plugged into the printer port.
Last edited by jknichols; 02/07/13 12:56 PM.
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Joined: Aug 2012
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The new DK-admin no longer requires a dongle, it's free. R4admin is for the voice mail. This is a major confusion for the end user administrator who doesn't understand the difference.
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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What you need is DK-Admin and VM manager, which you have to be a dealer to get.
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