Music on hold on BCM 400

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Music on hold on BCM 400 #544765 01/31/13 09:58 AM
Joined: Jan 2013 Posts: 11 seasound Member
seasound Member Joined: Jan 2013 Posts: 11	Hi All I need to connect an external music source to a BCM 400. The connection is simple enough, but I am finding nowhere in the manual about the programming requirements. client says they just hear beeps now, so I am sure I need to allow MOH in programming. I do see how to enter programming through a phone with feature 9*8 but that's about all I can find. Thanks!

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Re: Music on hold on BCM 400 seasound #544777 01/31/13 12:30 PM
Joined: Feb 2010 Posts: 581 Likes: 6 Bradley County, Tennessee, USA telecom guy10 Member
telecom guy10 Member Joined: Feb 2010 Posts: 581 Likes: 6 Bradley County, Tennessee, USA	Press [Feature] then *266344. Enter the user password. Display shows: Terminals & Sets Press the softkey underneath NEXT until the display shows On hold: Press Change to switch options. Press the Release (Rls or the key with the handset icon with a downward arrow) The change should take effect. Tennessee Technology Solutions, LLC \| "Business technology solutions reimagined." \| (423) 665-9995 \| www.423tech.com

Re: Music on hold on BCM 400 seasound #544916 02/01/13 02:25 PM
Joined: Jan 2013 Posts: 11 seasound Member
seasound Member Joined: Jan 2013 Posts: 11	ok.. just verifying.. The literature says XXXXXXXX IS the password.. Where does XXXXXXXXX enter into it? Thanks for the info.. I am sure once I am in this info will help immensely! Call in a trained tech if you don't know what you're doing. It's worth it in the long run! Do not post any passwords in the open forum Last edited by MooreTel; 02/01/13 03:14 PM.

Re: Music on hold on BCM 400 seasound #544929 02/01/13 05:40 PM
Joined: Feb 2010 Posts: 581 Likes: 6 Bradley County, Tennessee, USA telecom guy10 Member
telecom guy10 Member Joined: Feb 2010 Posts: 581 Likes: 6 Bradley County, Tennessee, USA	PM sent. Tennessee Technology Solutions, LLC \| "Business technology solutions reimagined." \| (423) 665-9995 \| www.423tech.com

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