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Joined: Dec 2006
Posts: 47
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Member
Joined: Dec 2006
Posts: 47 |
Hi All,
We just upgraded to Avaya IP500 and if someone calls from outside and press 9 - i want them to hear a tone prompt to leave a message not hear voicemail extension greetings again.
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
What type of voicemail? Embedded or VM Pro, and which mode, IP Office or Intuity?
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Joined: Dec 2006
Posts: 47
Member
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Member
Joined: Dec 2006
Posts: 47 |
It is VM Pro and it is IP Office
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Use a voice question instead of leave mail. You will need to play a wav file (your beep) and then set a recording time.
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Joined: Dec 2006
Posts: 47
Member
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Member
Joined: Dec 2006
Posts: 47 |
Can you please explain further, i see the icon to add a voice question to the phone tree but not sure how to continue, i am new to the system
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Joined: Dec 2006
Posts: 47
Member
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Member
Joined: Dec 2006
Posts: 47 |
I got it to work
Thanks
Last edited by shefe; 02/12/13 12:13 PM.
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