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Joined: Dec 2006
Posts: 47
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OP
Member
Joined: Dec 2006
Posts: 47 |
Hello All,
Under features then forward , it does not have forward to directly to voicemail. Does anyone know how i can get this feature to come up ?
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Are you looking for a DND button,..... where calls to your ext will go straight to VM?
If so program a button for "Send all calls"
Or if you are wanting to transfer a call into someone elses VM box program a button for "VM X-fer".
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Dec 2006
Posts: 47
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OP
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Joined: Dec 2006
Posts: 47 |
We have a DND button that works but how to you program the send all calls button to Vm , we are using IP500 and i tried this method which works but staffs most of the time dont remember to do it. I click forward button and press # and my extension so that transfer all call to my voicemail.
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Joined: Dec 2006
Posts: 47
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OP
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Joined: Dec 2006
Posts: 47 |
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Joined: Jul 2001
Posts: 3,344 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,344 Likes: 10 |
What phone system did you have before the IPO? Why do you want "Send All Calls" if the DND does the same job? What are you trying to accomplish that the DND does not do? However, you will find that you can put a Send All Calls button on the phone through Emulation | Send All Calls
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