|
|
|
|
Joined: Jan 2006
Posts: 87
Member
|
OP
Member
Joined: Jan 2006
Posts: 87 |
I assigned a phantom extension as a secondary key on a customers phone and it flashes all the time . I can not find anywhere in programing to disable that . Can anyone help
nick hunt
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: May 2005
Posts: 526
Member
|
|
Member
Joined: May 2005
Posts: 526 |
The Phantom is in DND to remove it go to the phantom and expand it under flags DND allowed set it to no. If that isn't an option you might need a software upgrade. I think that flag became available in 4.0?
Randy
|
|
|
|
|
Joined: May 2009
Posts: 1,198
Member
|
|
Member
Joined: May 2009
Posts: 1,198 |
Randy, that's what I was thinking.
Nick, you could create an MDPM phantom and use that instead. Go the digital keyset card and change on of the digital ports to digital phone/MDPM. Assign the second (phantom) port an extension number and use that for the Secondary Call Key.
|
|
|
|
|
Joined: Jan 2006
Posts: 87
Member
|
|
OP
Member
Joined: Jan 2006
Posts: 87 |
the software version is 2.0.8 and I will try that and see if that resolves the issue
nick hunt
|
|
|
|
Forums84
Topics94,282
Posts638,762
Members49,764
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
87
guests, and
122
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
