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Joined: Jun 2007
Posts: 41
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OP
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Joined: Jun 2007
Posts: 41 |
I am trying to change the ALS on a 9508 phone. I check the ALS modify box and then I do a clear ALS and then I cick on the Intercom 1, Intercom 2 then I click on apply and then save immediately. All is good, but when I go back and lift the handset on that extesion it still grabs co line 1. I go back and check the ALS and it has gone back to Line 1 Line 2 Intercom 1 Intercom 2 Not sure why Help
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Joined: Feb 2005
Posts: 12,344 Likes: 3
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Joined: Feb 2005
Posts: 12,344 Likes: 3 |
What release (I see R8 from another thread) and what version??? Sounds like basic?
-Hal
Last edited by hbiss; 02/17/13 06:09 PM.
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Jun 2007
Posts: 41
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Joined: Jun 2007
Posts: 41 |
Yes it is release 8 and the basic addition Thanks
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
What happens if you only select Icom 1 or Icom 2 and not both?
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jul 2001
Posts: 3,344 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,344 Likes: 10 |
What happens if you program ALS from Ext. 10 instead of through Manager?
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Joined: Jun 2007
Posts: 41
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Joined: Jun 2007
Posts: 41 |
Well I have tried only 1 Intercom and saving it, but it still goes back to the default ALS.
I have not tried to program it from Ext. 10 , but I will try that tomorrow. Thanks
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Joined: Jun 2007
Posts: 41
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Joined: Jun 2007
Posts: 41 |
I have programmed the ALS from ext. 10 and it works, but then if I do a merge or immediate reboot it takes all the phone ext. back to the default for ALS. Line 1, Line 2
What else could be wrong? Help please. Thanks
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