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Joined: Jul 2003
Posts: 1,235
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Joined: Jul 2003
Posts: 1,235 |
hi guys. i have a customer with sts ksu and flash voicemail. they have several extensions with dial by name. all work but one the last name starts with a p. when p is dialed on the dialpad it gives a first (dial 1) choice with no name and then dial 2 for the one it should have. dialing 1 gets a busy signal. they only have one in the directory starting with p. anyone have an idea whats up. thanks dave ps we dont have anyone with a name starting with q,r, or s either
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Joined: Dec 2005
Posts: 651 Likes: 1
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Joined: Dec 2005
Posts: 651 Likes: 1 |
It sounds like they have an old extension that no longer exists. It may not start with a "P", either. It could start with a Q,R,or S, since all 4 characters fall under the "7" key on the dial pad. The one that is no longer in use must not have a name recorded in it.
"I thought I was wrong once, but I was mistaken"
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Joined: Jul 2003
Posts: 1,235
Member
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Member
Joined: Jul 2003
Posts: 1,235 |
i was thinking the same thing but none of the mailboxes have names with p, q, r, or s. i am thinking it may have a data base error in it. i hate to default it.
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