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Joined: Mar 2007
Posts: 27
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Joined: Mar 2007
Posts: 27
Really could use some help here.

How do I set up an SVMi 8E so when a call is transferred to a mail box (using a VT549 button) that it goes straight to the user's personal greeting?? Right now, when the Receptionist transfers to to an extension's mail box it plays a message the says "I'm sorry that Party is not available, to transfer to different extension enter it now. To leave a message press 1..."

Just want the caller to go straight to the mail box.


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Joined: Jun 2006
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Joined: Jun 2006
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Add an entry for the mailbox number to goto the mailbox in the forward station and/or forward trunk menu's

Joined: Sep 2004
Posts: 395
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Joined: Sep 2004
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You can delete those prompts from that users eclass block to get rid of them.


Moderated by  nameless, pvj 

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