web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#549316 04/05/13 09:29 AM
Joined: Dec 2006
Posts: 31
Member
Member
Offline
Joined: Dec 2006
Posts: 31
We have an OS7400 at a customers site. Approx once a month, we are forced to reboot the entire system as we can not get to the IP address on the MP40. We have ruled out everything NETWORK related. Any suggestions would be appreciated.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

RollOUT #549320 04/05/13 10:03 AM
Joined: Jun 2006
Posts: 3,004
Likes: 4
Moderator-Samsung
*****
Moderator-Samsung
*****
Joined: Jun 2006
Posts: 3,004
Likes: 4
Are there any errors in the system log?

I have had this as a once off on a 500R2 and 7200 MCP, both were once off occurrences (the 7200 mcp had to have it's ip re-entered before i could connect via lan).

I did also have this once on a 100R2, changing the ip address fixed it (never figured out what the cause was)

RollOUT #549321 04/05/13 10:10 AM
Joined: Sep 2004
Posts: 395
Member
Member
Offline
Joined: Sep 2004
Posts: 395
What exactly do you mean by "can't get to the IP address"? You can't ping it, use the web interface, can't use the programming tool? Is the system still functional? Little more detail will help, but if it still responds to a ping but nothing else it might be a bad/flakey sd card/slot. I've seen some bad ones on the 7000 series switches, that sometimes just a few rapid reseats of the SD card solves the problem.

RollOUT #549337 04/05/13 12:10 PM
Joined: Dec 2006
Posts: 31
Member
Member
Offline
Joined: Dec 2006
Posts: 31
Thanks for the replies nameless & MichaelV....When I say I cant get to the IP address, I mean it fails to connect using IT Tool. I can ping the MP40 and it replies as expected. If I unplug the patch cord, as expected it times out. The system seems to function properly, although this time, the conf card went undefined (first time with this issue). A reboot always seems to take care of it

RollOUT #549510 04/08/13 08:01 PM
Joined: Sep 2004
Posts: 395
Member
Member
Offline
Joined: Sep 2004
Posts: 395
What version switch is it?

RollOUT #549559 04/09/13 01:12 PM
Joined: Dec 2006
Posts: 31
Member
Member
Offline
Joined: Dec 2006
Posts: 31
OS 7400 Version 4.53

RollOUT #549560 04/09/13 01:12 PM
Joined: Dec 2006
Posts: 31
Member
Member
Offline
Joined: Dec 2006
Posts: 31
Upgraded from version 4.30i. Thanks AGAIN !!


Moderated by  nameless, pvj 

Link Copied to Clipboard
Newest Topics
NEC IP Phones
by juno - 04/04/25 09:05 AM
NEC IP phones rebooting
by jpet621 - 04/03/25 03:03 PM
SV9100 store hours mailbox
by muddybl - 04/03/25 02:10 PM
Samsung Os 7400 Pri Caller Id No Info
by John807 - 04/02/25 06:19 PM
Forum Statistics
Forums84
Topics94,512
Posts639,933
Members49,844
Most Online5,661
May 23rd, 2018
Newest Members
yeloshak, ty3995, Sippy, sersmith, Taddeo
49,844 Registered Users
Top Posters(30 Days)
Toner 9
Taddeo 4
dexman 3
Who's Online Now
1 members (JBean3329), 256 guests, and 37 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0