|
|
Joined: Jun 2009
Posts: 38
Member
|
Member
Joined: Jun 2009
Posts: 38 |
I HAVE PROGRAMMED SOME KEYS FOR ACD ON DIGITAL PHONE AND THEY ARE NOT LIGHTING UP WHEN LOGGED IN OR UNAVAILABLE. STRATA 670 DKT 2010 PHONE - THE USER IS LOGGED IN TO ACD AND UNAVAIL BUT NO LIGHTS. ANY IDEAS???
THANKS GAIL
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Mar 2010
Posts: 228
Member
|
Member
Joined: Mar 2010
Posts: 228 |
Not sure if this is the issue, but have you sync'd the keysets in the ACD since you programmed the phone?
Jason
Toshiba/Avaya/Nortel Installations and Service.
Honeywell-Paradox-Kantech-Keyscan-HIKvision Access control and CCTV
|
|
|
|
Joined: Feb 2007
Posts: 1,314
Member
|
Member
Joined: Feb 2007
Posts: 1,314 |
That is correct, you have to make sure that all of your keysets have been synched with the LVL2OAI program including setting the keyset type.
|
|
|
Forums84
Topics94,524
Posts640,007
Members49,851
|
Most Online5,661 May 23rd, 2018
|
|
1 members (justbill),
226
guests, and
56
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|