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Joined: Jun 2009
Posts: 38
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Joined: Jun 2009
Posts: 38 |
I HAVE PROGRAMMED SOME KEYS FOR ACD ON DIGITAL PHONE AND THEY ARE NOT LIGHTING UP WHEN LOGGED IN OR UNAVAILABLE. STRATA 670 DKT 2010 PHONE - THE USER IS LOGGED IN TO ACD AND UNAVAIL BUT NO LIGHTS. ANY IDEAS???
THANKS
GAIL
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Joined: Mar 2010
Posts: 228
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Joined: Mar 2010
Posts: 228 |
Not sure if this is the issue, but have you sync'd the keysets in the ACD since you programmed the phone?
Jason
Toshiba/Avaya/Nortel Installations and Service.
Honeywell-Paradox-Kantech-Keyscan-HIKvision Access control and CCTV
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Joined: Feb 2007
Posts: 1,314
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Joined: Feb 2007
Posts: 1,314 |
That is correct, you have to make sure that all of your keysets have been synched with the LVL2OAI program including setting the keyset type.
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