sundance-communications.com/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Toshiba PRI Configuration

Hi Everyone,

We have switched data vendors and will be porting over our numbers tomorrow. We currently use a Toshiba CTX-100 with a RPTU PRI card. Is the process required for configuring the PRI interface in Network eManager as simple as changing settings for the new vendor? If we need to call a phone technician out I want to be sure its not a 5 minute job.

Thanks for your help!
Caleb

An ounce of prevention is worth a pound of cure.

I know our rate to have a technician scheduled to be onsite is a whole lot less than our rate for the same technician to get called out under an emergency call out!

...but then again maybe you will save yourself a few bucks?

Quite honestly, this is probably a 5 minute job, actual tech time anyway, the porting of the numbers might take a little longer. I've also been out on these "simple cut and port" jobs that have taken over 3 hours. I completely agree with Bob, whats gonna cost your company more, an hour service call or a half day or more of no phone service?

Maybe I'm missing something here but if the configuration of the old circuit, for instance B8ZS and ESF is the same, why would it make any difference on the circuit?

I have been on a few PRI cuts that were a simply moving the plug, and a few that weren't as simple. Many carriers will require the PBX vendor be onsite. Their tech does not know the PBX (in most cases) and when something doesn't work right away then they need someone that can verify the correct settings.

While B8ZS ESF is the norm now days, with National ISDN 2, the old circuit may have been set different for some reason. Also the number of received digits could be anything from 3 to 7 digits. Sometime you have to use a PRI cross-over cable.

I have also been in situations where there was some custom LCR tables with dialing digit modifications that prevented calls from working on the new carrier. I have also ran into problems with dialing 911.

Even though there is a good chance it as simple as moving a plug, there are many things that could go wrong. Without a PBX tech opnsite, the entire cut is at risk of being delayed.