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#551586 05/10/13 08:45 PM
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Will a 550.8416 16 Key Mini DSS work with a 550.8662 IP phone on a Mitel 5000 system running v.1.2?

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No, there's no connector for the ribbon cable

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This appears to be the correct connector.

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Is it possible that this is phone is an 8660 and not an 8662?

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The Inter-tel labels and the display screen on boot up all say 550.8662E v2.

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Does anyone have any idea if this dss will work with this phone?

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I checked the 5000 and Axxess manuals. Both reference compatibility with the 8660 and neither mention the 8662. I’m guessing a field trial is in order.

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It turns out the 8662 does not work with the dss. The connector is wrong (it has a lot less pins than the 8660.)


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