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Joined: Feb 2006
Posts: 42
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Joined: Feb 2006
Posts: 42 |
On one of our sites they have a number of DT300 12 key phones, on one phone when you press the speaker button the key lights up, the display changes to the in call display but no volume is heard on the speaker.
Pressing the round navigation button with the speaker button lit increases the handset volume but not the speaker volume.
Swapped phones and the problem stays with the port and not the phone.
Faulty port or user tinkering?
Cheers.
Have you tried turning it off and on again!!!
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Joined: Sep 2004
Posts: 4,226 Likes: 2
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Joined: Sep 2004
Posts: 4,226 Likes: 2 |
Look at the code you have in 11-11-65. Seems you have the speaker key turned on to act as headset operation.
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Joined: Feb 2013
Posts: 122
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Joined: Feb 2013
Posts: 122 |
unfortunately i have the same problem although i have made upgrade for the system and changed the CD-8DLC card the problem still appears
NEC Business Partner
Certified on SV8100,SV8500,SL1000
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Did you check the 11-11-65 setting?
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Joined: Feb 2013
Posts: 122
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Joined: Feb 2013
Posts: 122 |
Thank you the problem was solved
NEC Business Partner
Certified on SV8100,SV8500,SL1000
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Joined: Feb 2006
Posts: 42
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Joined: Feb 2006
Posts: 42 |
Your a star!
Problem resolved and added to my NEC notes.
Cheers
Have you tried turning it off and on again!!!
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