Phone Systems

AtcomCloud Online Store
Previous Thread
Next Thread
Print Thread
Rate Thread
#552291 05/24/13 12:43 AM
Joined: May 2013
Posts: 16
PC459 Offline OP
Member
OP Offline
Member
Joined: May 2013
Posts: 16
Hi new to the forum but I thought Id turn to some other pros for the answer to my dilemma. I have been installing and relocating telephone systems for a very long time in Los Angeles, Many of my customers use Flash Forward, (part of three way calling)a feature of the phone Co to forward a telephone system extension or just an inbound call (dial 3 for department or person) to an off premises phone. Lately I haven’t been able to make this feature work and have to make the phone system do a tandem call on 2 lines (one in one out) to accomplish this instead of a single line with flash forward. It either hangs up after the outside phone rings a couple times or calls back to the telephone system on the same line. Anyone have an answer to flash forward not working anymore


Phone System Repair and Relocation in The Los Angeles Area.
Do It Right The First Time
http://www.itwiretechs.com
Atcom VoIP Demo
VoIP Demo
PC459 #552294 05/24/13 01:31 AM
Joined: Dec 2012
Posts: 251
Member
*****
Offline
Member
*****
Joined: Dec 2012
Posts: 251
Make sure it actually works at the line. Pick up a cheap single line phone with a flash button and make sure you can activate the feature at the demarc. If you cannot, then it must be a SP issue.

If you can then this would point to a timing issue in your equipment. You might have to adjust the flash timer a little bit to get this to work consistently.

If it used to work and then just quit (assuming no relocation or other major change has occurred), my guess would be SP.


Michael Meyer

Moderated by  dexman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,682
Posts636,154
Members49,603
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
sandi ann
Newest Members
Motel6Guy, JustAGuy, Dialtony, FatherLot, RFarrarMD
49,603 Registered Users
Top Posters(30 Days)
Toner 11
Yoda 9
dexman 6
Who's Online Now
5 members (NateBates, Motel6Guy, Toner, Professor Shadow, newtecky), 49 guests, and 53 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Best VoIP Phones | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5