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Joined: May 2005
Posts: 951
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Joined: May 2005
Posts: 951 |
All great suggestions. If all else fails do this. Unplug all 25 pair cables for the digital extensions. Then plug in just a 25 pair with just port 10 on a test jack. Then try it. I have seen a bad digital port cause exactly what you are seeing. Took a while to figure it out.
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: Feb 2004
Posts: 31
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First 4 of key 2128 Serial Ports of DSU II all work (per tech tip). I have seen a bad digital port cause exactly what you are seeing. Took a while to figure it out. Just to be sure - you're saying a bad digital port could be causing a serial integration issue on an analog voice mail? I've a couple of Debuts that are starting to look like a possible solution.
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Joined: May 2005
Posts: 951
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Joined: May 2005
Posts: 951 |
That is exactly what I am saying. Disconnect all 25 pair cables going to ksu. Make up a temp cable to give you the voicemail ports and extension 10. Then test. If works then you know one extension is casuing your problem.
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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