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Joined: Nov 2006
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HI! I've never worked on a UK Bcm 50 , it is installed in Canada, i'm having a problem with getting the Caller ID to show name ,, Yes it worked previously on other system, I have number working only and have the Name Display 1st set, i have tried F811 when L1 called and it only show number and port 061,, there are a few different terms used that i haven't seen before like :Tune Line :None to 0-8,, There are a few other terms ,,Rec. at Exch.,,And a few others ,, Anybody have a clue. Thanks a Ton.

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Place a Caller ID unit at the DMarc and see what comes in there. Maybe the CO is only sending the number. Some clients only pay for that, not the name.


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Dave. (CTUB) Canadian Techs Use Bix!
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HI! Dave they have both, i'm not sure if i have to tweak the system cause it is a UK British telecom system , don't they have a different line settings then Canada?? Thanks

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Open BCM monitor and then call in and see if CLID shows on the monitor, if so check your programming.


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Yes name and number are being sent, i think the problem related to being regionally set for UK Caller id and i'm not sure what can be changed to make it work/? I may have to reset to North america. and reprogram along with keycodes.

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UK does use a different protocol so your probably right.
They have caller ID before first ring when ours is before second ring.



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I have reset to North america and all is good the strange thing is i did'nt loose voice mail greetings and mailbox settings etc. and i did,nt have to enter in keycode file , but i think the voicemail was set for North america already . Bonus

Last edited by ATechguy; 06/16/13 10:07 AM. Reason: spelling

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