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Joined: Mar 2006
Posts: 137
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OP
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Joined: Mar 2006
Posts: 137 |
How do you allow for multiple calls to a SIP set? I am familiar with the digital systems and having an issue with this. I have a 5000i-8 and want to be able to get a second call to it along with call coverage from the other 5000i sets.
"It works on our end so it must be fine."
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Joined: May 2005
Posts: 951
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Joined: May 2005
Posts: 951 |
Hi,
Works the same way. Muliple call appearance buttons.
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: Mar 2006
Posts: 137
Member
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OP
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Joined: Mar 2006
Posts: 137 |
Problem is you can not have multiple call appearance buttons and a line appearance button to monitor extension calls. I figured out I would have 3 call appearance buttons on a set and if the user did not answer them, due to being busy or not around. I send them to an AA for the extension. They can then choose to leave a voice mail or press 1 to go to a hunt group where the others can get the call. Little cheesy but should do the job.
"It works on our end so it must be fine."
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Joined: May 2005
Posts: 951
Member
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Member
Joined: May 2005
Posts: 951 |
Hi,
For that you can use the call routing in viewpoint. Works great. Once setup will work even if viewpoint is not open and running
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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