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#553845 06/20/13 02:03 PM
Joined: Jun 2004
Posts: 310
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Joined: Jun 2004
Posts: 310
I've got a customer, STS with Flash In-skin VM.
Magically, the default password for accessing system programming by telephone no longer works.
Coincidentally, the password for the Flash VM also doesn't work.
The system is kept in a locked closet, so I doubt anyone fooled with it.
The customer was "into" doing some system programming on her own. But VM password ?
I tried resetting the system, no joy. I tried resetting the VM, no joy. I REALLY hate to re-init the entire system and VM.

Anyone have a clue ?

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Joined: Jan 2008
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If you don't know the password for the phone system you can reinitialize it...for the voice mail you are out of luck if the pc admin password is gone. To reset the admin mailbox password for box 00 you will need to reinitialize the voice mail as well.

Last edited by Derrick; 06/20/13 02:27 PM.

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"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Joined: Jun 2004
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sixty phones in the system....real pain in the butt.

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Sixty phones? Are you sure this is an STS?

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I have the terminal mode back door password for the STS/XTS flash. PM me your details.


Moderated by  EV607797, MnDave, nfcphoneman 

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