Yeah, this system is older than I am. I do not have the manual or anything. My 6714 phones are going bad simply because they are so old. There is a business site that sells the phones that work well and I was looking into buying some 6706 model phones. I just need to reprogram the lights on the phone itself to have the lines show up on the bottom section since the 6706 does not have the top lights.
I did not think it was difficult, I just do not even know where to begin. I could not find the manual for free, but there is a site that sells it for $10 which is not bad.
Also, I am only assuming that my system is an "XE" system because it is not any of the other types, but no where on the system or any of the phones does it say "XE". It simply says "N1024". I have pictures of the system if that would help in some way. I just do not want to replace this system because it still works, I just need to replace the phones.
No, I do not have a contract tech, that warranty ran out ages ago and I do not like spending massive amounts of money per hour for a guy to do something simple.
If this little job of remaping lights is that difficult then I will just say screw it and buy the 6714 phones.

I really just need some advise at this moment because I am at a crossroads of what to do.
Thanks a ton for your replies,
-Helco Tool