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Joined: Aug 2005
Posts: 28
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OP
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Joined: Aug 2005
Posts: 28 |
This is a new problem. Can Not transfer a phone call to sta.10, the call will go on hold but will not Ring The Sta.
C.O. lines will ring, you can force a Intercom call to ring the station.
It is not Data Secure
if the Sta. will not Ring on a trans. the CF-RNA will not sent calls after hours to VM.
It worked it the past, I did default that Sta. and reset RNA & Hunt Grp.
Any Ideas Out There.
It was bought New in 2000 So the software is one of the last.
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Joined: Aug 2005
Posts: 28
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OP
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Joined: Aug 2005
Posts: 28 |
Well 25 looks & no answers.
It's that black cloud that follows me around.
&they wonder why I drink!
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Joined: May 2005
Posts: 951
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Joined: May 2005
Posts: 951 |
If you have a call at other extension and hit transfer 10 and hangup what happens?
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: Aug 2005
Posts: 28
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OP
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Joined: Aug 2005
Posts: 28 |
Phone Rings one quick intercom burst & call just goes on hold.
It is not a call forward condition because you can intercom 10 and talk hands free, and if you press the ITCM one more time that phone will intercom ring.
Also today I noticed I Can Not Even Set a Call Forward condition @ that Sta. IT WILL NOT Take it. So I can't even send calls to a backup location.
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Joined: Aug 2005
Posts: 28
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OP
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Joined: Aug 2005
Posts: 28 |
Issue Resolved!!
End User (no longer employed here) tried to set up Off Premise Call fwd--- He missed 7 of the 8 steps.
All is well
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Joined: Aug 2004
Posts: 9,159 Likes: 17
Admin
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Admin
Joined: Aug 2004
Posts: 9,159 Likes: 17 |
Glad you found the issue..the missing part of the puzzle was the one quick burst of ringing indicating a call forward situation. Still not sure what the data secure portion of your post indicates.
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