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Joined: Sep 2008
Posts: 56
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Joined: Sep 2008
Posts: 56 |
Caller gets an incoming call and just hears the systems main voicemail main greeting. Is it possible that they have transferred the incoming call previously to an ext. that does not have a voicemail box and it is recalling back to the operator.
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Joined: Apr 2005
Posts: 2,527 Likes: 4
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Joined: Apr 2005
Posts: 2,527 Likes: 4 |
When you say
"Caller gets an incoming call and just hears the systems main voicemail main greeting"
do you mean a extension?
We get old too soon, smart too late
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Joined: Sep 2008
Posts: 56
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Joined: Sep 2008
Posts: 56 |
The receptionists phone rings and all she hears is the systems main voicemail greeting. I have not heard it but she says it happens alot.
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Joined: Apr 2005
Posts: 2,527 Likes: 4
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Joined: Apr 2005
Posts: 2,527 Likes: 4 |
I would monitor the lines, make a test call, when AA answers hang up and see how long it takes for the call to release.
We get old too soon, smart too late
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