I posted a similar problem here back in July:
https://www.sundance-communications.com/forum/ultimatebb.php?/ubb/get_topic/f/4/t/000892.html That problem corrected itself, but the same problem is happening on another extension.
Caller calls in at night, receives night greeting and selects "2" to reach CRA 2503.
After ringing the phone, the call returns to the CRA - Not the Voice mail (2500), therefore it gets stuck in a loop.
I have toggles system forward on/off/on/off to no avail and defalted the phone too (394).
My session manager is 8.200, so I can't get in right now until I get updated software.
I read tons of posts here, and I want to mention that all 4 mods do a great job, as well as the members who help out here.
Also, thanks to Sundance for the customers who have called after finding us here.
Any suggestions???
I have a modem on the system if anyone cares to take a look at it for me. email is
[email protected] Thanks!
:bow: