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Joined: Aug 2013
Posts: 21
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Joined: Aug 2013
Posts: 21 |
Has anyone had issues with having an analog co ring at a local cabinet and an Esi-link site? The call only rings once on the local site and then stops but continues to ring at the remote site.
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Joined: Aug 2002
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Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
Has anyone had issues with having an analog co ring at a local cabinet and an Esi-link site? The call only rings once on the local site and then stops but continues to ring at the remote site. I never have .... what did tech support say?
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Joined: Aug 2013
Posts: 21
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Member
Joined: Aug 2013
Posts: 21 |
They said that it was not a supported feature. I am sure that we have done this at other locations. We are running the latest version of software and sys programmer.
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Joined: Feb 2006
Posts: 1,716
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Member
Joined: Feb 2006
Posts: 1,716 |
How do you have the line programmed? Is it supposed to ring both locations simultaneously?
I have several ESI-Linked sites that have no issues with CO ringing. I am not sure what the tech meant when they said "it is not a supported feature."
Rcaman
Americom, Inc.
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