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Joined: Feb 2005
Posts: 12,354 Likes: 4
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Joined: Feb 2005
Posts: 12,354 Likes: 4 |
Cust doesn't want to pay for any visits so now I'm only getting 3rd party info through the boss lady so that makes it 4½ th. ... The client is claiming calls sent to ext 14 have suddenly started lighting up an outgoing line when called but don't dial anything and then goes back to the local voicemail... I feel I'm no longer getting valid information from them and do not want to waste any more of the time you have given me. I consider the value of the information here has HIGH value but in this case I am wasting the "brain trust" chasing ghosts. Once you get to that point it's case closed. -Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Sep 2004
Posts: 719
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Joined: Sep 2004
Posts: 719 |
Cust doesn't want to pay for any visits so now I'm only getting 3rd party info through the boss lady so that makes it 4½ th.
This sounds like they are not real interested in making it work!!I bet they still want your help on this.
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Joined: Mar 2009
Posts: 400
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Joined: Mar 2009
Posts: 400 |
Hello,
I hate loose ends as I tend to hang myself with them. I wanted to let you guys know "The rest of the story".
They finally let me go back. Like I stated before the customer is "Smart enough to program this herself". Yep she told me so several times!
The #109 changed from default was the actual error they had existing prior to my 1st visit. Boss Lady walked her through restoring teh correct value but it still wouldn't work. So I went back over the programming one more time and she had changed the forward key to *81 instead of just 81. I changed it back and it miraculously started working.
Do I get THANK YOU? Of course not!
"I READ IT ON THE INTERNET SO YOU'RE WRONG!!! You MUST put in the * or it won't work".
OK lady It's working now so .... C-YA!
I hate when the user gets into the programming.
THANKS AGAIN FOR EVERYONE'S HELP!
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Joined: Feb 2005
Posts: 12,354 Likes: 4
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Joined: Feb 2005
Posts: 12,354 Likes: 4 |
The internet is the worst thing that could have happened to this and many other industries. Any idiot can give advice or post a video which gives other idiots the idea that they can know everything with a few clicks of the mouse.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
I READ IT ON THE INTERNET SO YOU'RE WRONG!!! as that wise american said "don't believe everything you read on the internet " ...Ben Franklin
Skip
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Serving SW and West central Fl since 1984
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