|
Joined: Nov 2007
Posts: 8
Member
|
OP
Member
Joined: Nov 2007
Posts: 8 |
We just installed a Samsung DS 616 and the only extension that will ring is 201. we have factory defaulted the system as well. Any ideas? Jim 937-470-8188 [email protected]
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Jun 2005
Posts: 574
Member
|
Member
Joined: Jun 2005
Posts: 574 |
When you say ring do you mean on incoming calls in default 201 is only one to ring as all calls go to group 500 where 201 in in if you need more to ring you need to put extns in group 500 (pmc601
|
|
|
|
Joined: Nov 2007
Posts: 8
Member
|
OP
Member
Joined: Nov 2007
Posts: 8 |
That is exactly our problem. We'll give your suggestion a try in a day or so and I'll let you know if it resolved our issue. Thanks.
|
|
|
|
Joined: Mar 2001
Posts: 3,869
Member
|
Member
Joined: Mar 2001
Posts: 3,869 |
In mmc406 you see what rings on lines 701 through 7XX.
If that is group 500, you go to MMC600 and add extensions to the MEMBERS category.
THE Bracha, old blond specialist in Rube Goldberg solutions.
|
|
|
|
Joined: Sep 2001
Posts: 2,307 Likes: 6
Moderator-Executone-Isoetec, Samsung
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,307 Likes: 6 |
You will also want to make sure the ring is set to unconditional if you want all the members to ring at the same time.
|
|
|
|
Joined: Nov 2007
Posts: 8
Member
|
OP
Member
Joined: Nov 2007
Posts: 8 |
If anyone has the manual for the DS616 that would be great. we have one for DCS616, which is close, but not totally correct. if so, please email to [email protected]. Thanks.
Last edited by TGM; 08/15/13 01:12 AM.
|
|
|
Forums84
Topics93,968
Posts637,416
Members49,704
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
126
guests, and
31
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|