web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#557089 08/28/13 06:38 PM
Joined: Dec 2012
Posts: 31
Member
Member
Joined: Dec 2012
Posts: 31
G'day everyone,

Was just wondering if I could get some advice on a DND Issue.

Ill give you an example of the problem to ease my insanity;

Call comes in ISDN to DID tables. Call rings at 101, then B/NA to IRG 2, then IRG 3. When extension 101 activates DND, incoming calls go to IRG 2 as per usual. The problem is that when 101 DND is activated, 102 is not able to be reached internally or through a DID.

Anyone heard of any issues like this?
If anymore information is required, ill provide.

Thanks so much for the help!!

Chalky.

Last edited by Chalky1; 08/28/13 06:39 PM. Reason: Phone System not provided
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Aug 2005
Posts: 2,125
Member
Member
Offline
Joined: Aug 2005
Posts: 2,125
Is 102 part of IRG2?

Joined: Dec 2012
Posts: 31
Member
Member
Joined: Dec 2012
Posts: 31
Yes it is. Could there be a link due to this?

Cheers,

Chalky

Joined: Aug 2005
Posts: 2,125
Member
Member
Offline
Joined: Aug 2005
Posts: 2,125
Well, I'm an IPX / IPS guy, not IPK, but in the 2000IPS, a group had to have a phantom for a pilot (the first member) and the pilot was always busied out so that the calls would roll to the other members.

So that might be your problem. If you can put in a phantom as a pilot / first member it might solve the problem.

Hunt groups, UCD groups, and I think ring groups had that issue.


Moderated by  ttech 

Link Copied to Clipboard
Newest Topics
NEC IP Phones
by juno - 04/04/25 09:05 AM
NEC IP phones rebooting
by jpet621 - 04/03/25 03:03 PM
SV9100 store hours mailbox
by muddybl - 04/03/25 02:10 PM
Samsung Os 7400 Pri Caller Id No Info
by John807 - 04/02/25 06:19 PM
Forum Statistics
Forums84
Topics94,512
Posts639,934
Members49,844
Most Online5,661
May 23rd, 2018
Newest Members
yeloshak, ty3995, Sippy, sersmith, Taddeo
49,844 Registered Users
Top Posters(30 Days)
Toner 8
Taddeo 5
dexman 3
C5Z 2
Who's Online Now
0 members (), 156 guests, and 41 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0