|
|
|
|
Joined: Jul 2010
Posts: 20
Member
|
|
Member
Joined: Jul 2010
Posts: 20 |
hi there, i have a sv8100 v8 with 5 sip trunks attached for outgoing calls (nextep). probably about 3 or 4 times a day there is an issue where the session of the call is staying open but both parties lose all voice. it is an iplb card in the sv, and the IT company are using a draytek router (sipalg is disabled). any theories to what is causing this would be much appreciated. cheers
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2004
Posts: 4,220 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,220 Likes: 2 |
You are going to need to setup wireshark to find out where the issue is. I would also setup a ping utility to constantly ping all the IP's in question. Sounds to me you are losing UDP which could be from high latency, firewall issues among other things. If you are using the open internet for these SIP trunks then you will most likely be out of luck.
|
|
|
|
|
Joined: Jul 2010
Posts: 20
Member
|
|
Member
Joined: Jul 2010
Posts: 20 |
thanks mate, yep, have wireshark running atm, hopefully will come up with the answers
|
|
|
|
Forums84
Topics94,518
Posts639,974
Members49,849
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
298
guests, and
43
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
