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Joined: Jun 2012
Posts: 28
Member
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Member
Joined: Jun 2012
Posts: 28 |
Working on an older (2005) OfficeServ system and I am unable to send any audio from the SoftPhone (v 1.3.2.4) client on Windows 7. I can hear just fine from the client but can't send any audio. I have tried a couple of different microphones (both built-in laptop microphones and external USB ones) which work just fine (Playback Devices shows suitable audio levels and am able to record just fine using the Sound Recorder) with other applications. We had this version of SoftPhone working just fine before with Windows XP so it appears to be a compatibility issue. Anyone else run into this and have any suggestions for what I can do to resolve this? Thanks.
Nathan
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
I have a T1.3.2.5 OS softphone, and i'm pretty sure i've used it under 32bit win 7, never tried 64bit.
You will probably have to upgrade to OS Communicator in softphone mode.
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