web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#561325 11/13/13 07:00 PM
Joined: Apr 2011
Posts: 37
TWB Offline OP
Member
OP Offline
Member
Joined: Apr 2011
Posts: 37
I have a Samsung OS7200 (s/w 4.30i) with a PRI. What I am trying to do is transfer a call from a SLT to another extension. Basically, answer an outside call on a SLT, press hookflash, dial the extension number where the call is to be transferred to, hang up. I have went through the programming and user manual and cannot figure this out. I must be missing something as this should not be hard. Any help is greatly appreciated. Thanks.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2006
Posts: 312
Member
Offline
Member
Joined: Jan 2006
Posts: 312
do you have a flash button?

Joined: Jan 2006
Posts: 312
Member
Offline
Member
Joined: Jan 2006
Posts: 312
Could be a timing issue or could slt be programmed as hotline? if you go off hook on slt can you dial an extension straight?

Joined: Apr 2011
Posts: 37
TWB Offline OP
Member
OP Offline
Member
Joined: Apr 2011
Posts: 37
Yes, there is a flash button.

Joined: Apr 2011
Posts: 37
TWB Offline OP
Member
OP Offline
Member
Joined: Apr 2011
Posts: 37
The port is not programmed as a hotline, can dial an extension after pressing talk.

Joined: Jan 2006
Posts: 312
Member
Offline
Member
Joined: Jan 2006
Posts: 312
out of curiosity can you flash 11 hang up and put a call on hold?

Joined: Apr 2011
Posts: 37
TWB Offline OP
Member
OP Offline
Member
Joined: Apr 2011
Posts: 37
No, I cannot flash 11 and put a call on hold. When I press flash, I hear the flash, but nothing happens.

Joined: Jan 2006
Posts: 312
Member
Offline
Member
Joined: Jan 2006
Posts: 312
Are you sure the flash button is good, tried on a different slt port, even reset the system power I have had some of the 616 lose dtmf before reset and fixed. Otherwise look at your flash timers

Joined: Apr 2011
Posts: 37
TWB Offline OP
Member
OP Offline
Member
Joined: Apr 2011
Posts: 37
Thank you for your replies. I figured it out. I don't know why I didn't think of this before, when I try my test set and time it right, it works and when I try another SLT with a flash key, it works. It is the Plantronics CT14, the flash cannot be changed on the CT14. I adjusted the flash timers in the OS7200 many many times and still cannot get the flash key to work on the CT14, but if I press end and time it right to press talk, it works, very finicky though. Most likely will have to try another product other than the Plantronics CT14.


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,707 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
2 members (justbill, Toner), 133 guests, and 244 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5