sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems T7406E not registering

Nortel MICS 4.1 system has a T7406E cordless with 4 remotes, that I did not install. Haven't had much experience with these, but I followed the manual. One remote would not connect. I tried to re-register and it failed. I did a reset, then ID and still failed to register. Sounds like a bad remote unit?

Thanks.
Jim

Do you really mean 1 remote with 4 T7406e cordless phones ??

Did you follow the manual? flipping the DIP switch for registration?
Try following the manual but do NOT flip the DIP switches into registration mode.

There is a base station and handsets, no remote.

If its 3 handsets that you registered and the 4th is giving you issues then it would be an issue with the handset itself.

Try resetting the handset back to default.
Look for:
T7406E Cordless Handset Installation and Configuration Guide

This guide is about 60 pages which does not come with the unit.

Handsets, yes. I used the wrong name in my other recent thread. Not doing so good lately

The other handsets are fine. We'll look at replacing this one. Thanks for the help.

Jim

Did you verify that the 4th port ( or which one are you using ) has good connection back to the Norstar?
What do the Channel LED's say for that handset?
Channel status LEDs
Status Color indicators
Line not connected.. Off
Line initializing... Orange
Line idle........... Green
Line ringer on...... Red
Line ringer off..... Green
Line talk........... Red


Have you tried testing that 4th channel with a normal Norstar phone?
Does the phone work?

I'll check that, NT. I won't be back there for a while, but will let the on-site guy check it out. I'll let you know.

Also make sure all 4 are on the RJ45, none should use the RJ11 port when 2 or more needed.