|
Joined: Jun 2004
Posts: 310
Member
|
Member
Joined: Jun 2004
Posts: 310 |
I got my Galaxy S3 to register. I can get incoming calls. When I press the we voip icon, I go to the setup screen instead of the we voip app. What am I doing wrong?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Nov 2013
Posts: 5
Member
|
Member
Joined: Nov 2013
Posts: 5 |
If you set the app to “choose VoIP or Mobile†the app will open when you make an outgoing call, the icon only opens the settings.
|
|
|
|
Joined: Sep 2004
Posts: 395
Member
|
Member
Joined: Sep 2004
Posts: 395 |
Finally, been waiting a long time for this feature.
Can someone give me a quick breakdown of the software levels and licenses you need for this?
Thanks
|
|
|
|
Joined: Jul 2006
Posts: 93
Member
|
Member
Joined: Jul 2006
Posts: 93 |
I've not tried it yet, but from the docs I've read V4.70 system software and WE VoIP Client licenses (instead of SIP Phone licenses you would use with a 3rd party SIP client app), plus the usual MGI channels as required.
|
|
|
|
Joined: Nov 2009
Posts: 602
Samsung Moderator
|
Samsung Moderator
Joined: Nov 2009
Posts: 602 |
4.65 is the lowest however they recommend 4.70 You will need a we-voip license and an MGI channel for each user along with MOBEX. The manual says MOBEX is required however we-voip will work without it but the user will not have a fail-over for calls. This makes the MOBEX somewhat crucial because external callers attempting to reach someone who's desk phone is paired with a we-voip that is out of service will get a hang up or receive dial tone in some cases. Also without the mobex i don't think you can switch a WE-VOIP call over to a cell call in case you are roaming out of wifi/3g/4g.
Last edited by Genesiscomm; 12/05/13 06:40 PM.
|
|
|
|
Joined: Jan 2008
Posts: 181
Member
|
Member
Joined: Jan 2008
Posts: 181 |
Mfecko- You dont need to select the app to make a call, as long as the app is running use the normal samsung mobile dialer, once you select the call key it gives you the option to select a WE Voip or cell call.
|
|
|
|
Joined: May 2008
Posts: 523
Member
|
Member
Joined: May 2008
Posts: 523 |
Yes, the App icon is just the set up options.
) ke a call (outside number or 3—digit extension )and select WE VOIP. Then swipe up and you'll see Hold, Transfer, etc.
Only needs a WE VOIP license and (2) Mgi channels min.
Are SIP trunks also required?
Last edited by nameless; 12/08/13 03:22 PM. Reason: no pricing please
|
|
|
|
Joined: Aug 2007
Posts: 59
Member
|
Member
Joined: Aug 2007
Posts: 59 |
You need SIP Trunks or PRI for some options. Mine works great in the office but not on outside networks. I have port 80 and 9012 showing open when I check them. Any ideas?
Wagner Low Voltage (901)870-6104
|
|
|
|
Joined: Jun 2013
Posts: 5
Member
|
Member
Joined: Jun 2013
Posts: 5 |
i have it installed on SCM and on OS7400 and it is working fine without any problems
please tell me in which way i can assist you
|
|
|
|
Joined: Mar 2012
Posts: 140
Member
|
Member
Joined: Mar 2012
Posts: 140 |
It also works fine on ISDN (BRI). Is there some guide explaining how to set it for outside networks? I haven't come accros it. You're saying ports 80 and 9012 needs to be opened?
And another issue: is it possible to somehow set the we voip client that it adds 0 in front of the number when calling from mobile phone directory - when calling trough we voip?
|
|
|
Forums84
Topics94,512
Posts639,934
Members49,844
|
Most Online5,661 May 23rd, 2018
|
|
1 members (Tip&Ring),
158
guests, and
27
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|