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Joined: Dec 2009
Posts: 105
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OP
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Joined: Dec 2009
Posts: 105 |
If the customer is listening to a message and wants to forward a copy [1,6] they can do it to an extension at the same site but not to other sites.
They can dial the remote 4 digit extension from their phone.
Any ideas?
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Joined: Jun 2006
Posts: 2,986 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 2,986 Likes: 4 |
I looked into this a while ago for a customer and couldn't find a way todo it. Because you have different vm systems that aren't linked.
The only way to do it is have centralised vm (ie all sites run off the same vm system).
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Joined: Apr 2008
Posts: 457
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Joined: Apr 2008
Posts: 457 |
Has anyone ever tried network mailboxes? If they are both SVM/SVMI they should support AMIS. I have never tried it and dont have access to a test enviroment to test it anymore. Just a thought...
Bobby Mreen
Communications Technician
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Joined: Jun 2006
Posts: 2,986 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 2,986 Likes: 4 |
I had a thought to try that but was told by tech support th hat it won't be real-time.
I have a customer who has 2 systems spnetted and 2xsvmi cards
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Joined: Nov 2009
Posts: 602
Samsung Moderator
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Samsung Moderator
Joined: Nov 2009
Posts: 602 |
Nameless is correct, it's very slow. We set it up for a 3 site location and sometimes messages wouldn't show up until the next day. Ended up doing centralized VM, much easier.
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Joined: Dec 2009
Posts: 105
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OP
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Joined: Dec 2009
Posts: 105 |
Centralized sounds ideal but my three sites are the same company but different brands. Making sure that public callers do not end up on the wrong menu or operator could be a problem.
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Joined: Jan 2005
Posts: 340
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Joined: Jan 2005
Posts: 340 |
Email gateway sounds like the best way. They can forward the message to anyone. Just my two cents.
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