can't put 2nd call on hold

Print Thread

Rate Thread

can't put 2nd call on hold #565130 01/27/14 07:08 PM
Joined: Jul 2005 Posts: 1,829 ottawa,canada sentrex1 Member
sentrex1 Member Joined: Jul 2005 Posts: 1,829 ottawa,canada	ipo 9.0 with live answer @200 with line appearances,client sais when on call#1 if a 2nd call comes in she puts 1st call on hold and then she sais she can't put 2nd on hold i went there could not make it happen she called again i will go back,am i missing something maybe in programing or maybe a bug???

Avaya IP Office Help & Support Website

Avaya IP Office Help & Support Website

FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Re: can't put 2nd call on hold sentrex1 #565131 01/27/14 07:10 PM
Joined: May 2004 Posts: 1,669 Likes: 4 WI mongo5150 Moderator-Avaya
mongo5150 Moderator-Avaya Joined: May 2004 Posts: 1,669 Likes: 4 WI	Add more Call appearance buttons. IPO is not a key system, and hence, puts calls on hold on Call Appearance buttons, not the trunk appearance.... I am betting that is the issue.... www.IPofficeinfo.com http://ipofficeassistance.com

Re: can't put 2nd call on hold sentrex1 #565135 01/27/14 07:27 PM
Joined: Jul 2005 Posts: 1,829 ottawa,canada sentrex1 Member
sentrex1 Member Joined: Jul 2005 Posts: 1,829 ottawa,canada	ok i have 3 appearances and 5 lines i will add and try thanks for the tip

Hop To

Link Copied to Clipboard

sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems can't put 2nd call on hold