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Joined: Jan 2011
Posts: 81
Member
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Member
Joined: Jan 2011
Posts: 81 |
We have all incoming calls answered by a live receptionist during business hours. How to I set the system so that an unanswered incoming call goes to a general day greeting mailbox after 6 rings? We have an Ipex2 v3.13 with emagen 10.3.15.
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Joined: Aug 2002
Posts: 4,934 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
Call forward no answer to voicemail will solve this. But 6 rings is a VERY long time. CFNA timer by default is 20 sec about 5 rings.
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Joined: Jan 2011
Posts: 81
Member
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Member
Joined: Jan 2011
Posts: 81 |
Ok, I will try that. Thanks
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