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Joined: Jul 2012
Posts: 129
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Joined: Jul 2012
Posts: 129 |
Well there is no message button in the expand set options
Thanks in Advance
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Joined: Apr 2007
Posts: 339
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Joined: Apr 2007
Posts: 339 |
what software and release are you at?
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Joined: Jul 2012
Posts: 129
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Joined: Jul 2012
Posts: 129 |
Sx 200 ICP 4.0.3.12MX It has a Mailbox option but I tried that and when you press the button it ask for a mbx #. I even put the ext in when programming the button.
Thanks in Advance
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Joined: Apr 2007
Posts: 339
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Joined: Apr 2007
Posts: 339 |
are you using the embedded voicemail of the 200ICP and you must have feature level 6? is the mailbox you want to access for sure programmed in form 50?
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Joined: Sep 2008
Posts: 392
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Joined: Sep 2008
Posts: 392 |
Panda, I stand corrected it does work. You can program a Mailbox key by expand set, "more" key 3 times, 1 for mailbox then tab and enter mailbox number. Leave a message and it will light and you can press to access the box.
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Joined: Jul 2012
Posts: 129
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Joined: Jul 2012
Posts: 129 |
That maybe why this is not working for whatever reason the property is using a mitel messenger card rather than embedded maybe they did not want to purchase a license
Thanks in Advance
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Joined: Apr 2007
Posts: 339
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Joined: Apr 2007
Posts: 339 |
there are no licences for just the vanilla voicemail, it comes with 100 mailboxes also. Embedded works well.
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Joined: Jul 2012
Posts: 129
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Joined: Jul 2012
Posts: 129 |
Ok so I set it up with the mbx in the embedded and it works does not work with the messenger card though thanks for the help
Thanks in Advance
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Joined: Oct 2004
Posts: 1,057
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Joined: Oct 2004
Posts: 1,057 |
Sounds like they did an upgrade to the MX, and decided to keep the express messenger. The upgrades came with only 20 mailbox licenses.
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