sundance-communications.com/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems 3300 ICP>Block LD&International Calls>5540 Console

Is there a way to block guest room phones from making LD/International calls with the push of a button from a 5540 console? I do not want to block all LD and International calls using COS or ARS. I only want to block those kinds of calls on the phones of my choosing from the console.

Thanks!

You can do it from the 5540, but it's 3-4 key strokes.
First you need to program a "Guest Room" firmkey onto one of your unused keys.

Guest room firmkey programmed. I found the instructions in the 5540 console user's manual:
Push the Guest Service Key>Dial the Rm #> Press Status> Press Call Rest.(I had her restrict LD calls)> Press Set

I had her test this by restricting LD calls from an occupied guest room. She was still able to make LD calls.

You have to go into the Hotel form, and along with ARS, define what eeach of the settings will be.

I've gone into the Hotel Options form and it appears that the settings for all of the call restrictions(Internal, Local, LD, Options 1-2-3) are all set to 1. I assume this is ok since it is defined.

I'm not sure which ARS option I need to define. I see that in ARS Digits, there is no COR Group Number. Should this field be changed to 1?

You still have to set up the COR tables in ARS so that the numbers in the Hotel Option change the room to a new COR which then restricts them from calling. What you are showing is that all those options are COR 1.