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Joined: Jan 2011
Posts: 81
Member
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Member
Joined: Jan 2011
Posts: 81 |
Is there a way in eManager to assign two CO lines to there own group so that all incoming calls go directly to a specified mailbox greeting without ringing the attendant console? I already have the CO lines (2 of them) grouped and going to the desired mailbox during the day and at night, but they incoming calls still ring the attendant station. We have an ipex2 v3.14 and emagen 10.3.15.
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Joined: Aug 2002
Posts: 4,934 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
The simple answer is yes. Did you remove the attendant ringing in trunk groups and private trunks?
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