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Joined: Nov 2012
Posts: 75
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Joined: Nov 2012
Posts: 75 |
I haven't found this in the manual, I need to program the message button on some new phones to call the ext for our voicemail. Is this set up in Emanager? Thanks in advance.
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Joined: Apr 2004
Posts: 4,991
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Joined: Apr 2004
Posts: 4,991 |
look in your user guide for call forwarding ,I think thats what
your asking.
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Joined: Nov 2012
Posts: 75
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Joined: Nov 2012
Posts: 75 |
I think its set in program 260:20 VM MW CENTER PORT. But its not working for this particular phone.
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Joined: Feb 2007
Posts: 1,314
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Joined: Feb 2007
Posts: 1,314 |
Yes you would set this up in emanager (or you can do it over the phone as KENB suggests). You need to set the system call forward, VMID, and VM MW Center Port. And of course have a mailbox created also.
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Joined: Nov 2012
Posts: 75
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Joined: Nov 2012
Posts: 75 |
Yes I have all that set. We just installed a new Stratagy ES card after the old one failed last week. Im pretty sure system call forward should be set to 1 just as it was before. I can access vm from phone by dialing 8500(VM Center Port) just not the message button.
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Is the message light om ??? If not it's not going to dial anything
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Joined: Feb 2007
Posts: 1,314
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Joined: Feb 2007
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Steve is correct, the button does nothing unless the light is flashing.
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Joined: Nov 2012
Posts: 75
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Joined: Nov 2012
Posts: 75 |
Ok thank you, I could have swore that the message button would take you to vm even if there were no new messages but I guess not.
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