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Joined: Mar 2013
Posts: 144
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Joined: Mar 2013
Posts: 144 |
Hello,
Intramail greeting kicks in after call has been answered. It looks like system doesn't know that call was answered
Very inconsistent, happens few times a day (every 30-50 calls).
Any ideas?
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Joined: Apr 2004
Posts: 4,991
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Joined: Apr 2004
Posts: 4,991 |
Have You rebooted the dsx80 as a simple start.
Or download the system into your laptop and dump it completely
then re load it.
Nec tech support on dsx is really good ,give them a call.
Last edited by KENB; 02/28/14 01:32 PM.
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Joined: Aug 2009
Posts: 432
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Joined: Aug 2009
Posts: 432 |
Had the same thing happen to me on a DSX 40. Call Tech Support and they had no answer for me. Never heard it before. Waiting for my Sales Rep to return my call and see what info he has got on it.
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
Posts: 2,924 |
New or old? Initialized or not. If you Initialize and it's still there you have bad equipment, need to start replacing things.
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
Posts: 2,924 |
Ray01. You mean TS just heard problem and said nothing, like reboot. Initialize and reprogram. Try another VM card?
They just said go away.
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Joined: Apr 2004
Posts: 4,991
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Joined: Apr 2004
Posts: 4,991 |
i meant direct Tech support not from a distributor.
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Joined: Aug 2006
Posts: 201
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Joined: Aug 2006
Posts: 201 |
KENB, Ray01,
Could you provide more details on exactly what is happening? Are you working with NTAC to try to resolve the problem?
Thanks,
Bill
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